Rebuilding damaged trust is not impossible, but it does require diligence. Here are four steps to rebuild damaged trust.
Read morePlanning: The Power of Planning [VIDEO]
Planning allows you to take a chaotic state, narrow it down, and turn it into momentum and energy toward your goal. Here is how.
Read moreGaslighting: How to Identify It & Take Back Control [VIDEO]
Gaslighting may seem like a newer term, but it originated in a 1944 movie where a man deliberately convinced his wife that she was insane so that he could steal her family’s treasure. Here are the different ways people gaslight others and five steps to help you take back control if it is happening to you.
Read moreMeeting Effectiveness: 4 Different Types of Meetings & Why It Matters [VIDEO]
Have you ever been sitting in a meeting wondering why you are there? This feeling is common and often happens because the meeting type was not communicated. Here are four meeting types and why it’s important to communicate the type before starting a meeting.
Read moreGroup Decision-Making: How to Build Consensus & Ensure You Are Change-Ready
Changes often bring conflict. But you can save yourself a lot of headaches by building consensus before you implement a decision. Here’s how to build consensus and how to determine if you are ready to implement the change.
Read moreHiring: 4 Attributes to Look For & the Biggest Mistakes to Avoid
Every time you hire, you are either creating a crisis or an opportunity. Here are four attributes to look for in a candidate and the biggest mistakes to avoid to increase the likelihood of a successful hire.
Read more6 Strategies for Leading Effectively During a Crisis
We all face uncertainties as we navigate leadership in the “uncharted waters” of our world today. Here are six strategies for leading effectively during a crisis so your organization can remain focused on its mission.
Read moreConflict: Stop Reacting and Start Responding [VIDEO]
In conflict, many people would agree with the phrase, “Stop reacting and start responding!” But most leaders don't know how to actually do that. Here are three concepts to help you stop reacting to conflict and start responding appropriately.
Read moreCandor: How to Balance Truth with Care [VIDEO]
Speaking with candor is easier said than done. People can either speak so directly that they forget how it will affect the other person, or they are so compassionate that the meaning of the feedback is lost. Here are helpful tips for balancing both care and confrontation when giving candor and how to receive it well.
Read moreConflict: How to Fight Right [VIDEO]
Conflict in organizations and relationships is inevitable. But you have the option to make it valuable by learning to fight right instead of letting it become toxic and destructive. Here are four elements in learning how to fight right.
Read moreLeadership: 4 Keys to Monitoring & Managing Organizational Health [VIDEO]
It is hard to manage what you don’t monitor. To be a smart leader, you must pay attention to the gauges of organizational health that let you know if you are navigating correctly. Here are four keys to monitoring organizational health.
Read more7 Reasons Why Plans Fail
Planning for the future is essential to create growth and momentum - but there are practices that are more effective than others. Here are seven reasons why plans end up failing.
Read moreHow to Eliminate Ambiguity to Reduce Conflict
Ambiguity in the workplace can be very frustrating and commonly lead to conflict. A great leader has the ability to alleviate the tension produced by ambiguity. Here are three ways to reduce ambiguity.
Read moreHow to Resolve Conflict with a Win-Win Every Time
When conflict occurs in your life, what corner do you head towards? There are four options but only one way to reach a win-win.
Read more1 Critical Step in Conflict Management
It is baffling at times why otherwise well-intentioned, hard-working people can’t seem to resolve conflict in their midst. And it is often because they are missing this critical step.
Read moreLeadership Skills: How to Respond (Not React) to Conflict
Conflict can be an important component in the formation of high-functioning teams, but it's important that it doesn't escalate into a damaging dispute. Your response will guide the situation.
Read more5 Things Every Leader Should Be Thankful for This Thanksgiving
Thankfulness reverses the effect of negative thinking and a critical spirit. As leaders, here are five things that we can be thankful for.
Read moreLeadership Skills: Becoming a High EQ Leader - One Trait at a Time
Becoming an emotionally intelligent leader takes a lot of hard work over time. EQ skills are best developed by focusing on one or two at a time and practicing them until they start to come naturally.
Read moreLeadership Skills: Diffusing Conflict through Perceptual Positioning
My wife is far-sighted and I am near-sighted. Because we each have a different strength with a corresponding weakness, we make a pretty good team. Without our glasses, we perceive the world differently. She can read road signs in the distance, but I can read menus. She keeps me from missing my exit, and I can tell her to order the chicken cacciatore. But when we both think we are absolutely right and the other person is totally wrong, there will be the inevitable conflict.
Read moreLeadership Skills: Reading the Behaviors on Your Team
In managing a team, it's important that you build good team leadership skills, and one ways to do that is to learn to read the behaviors of your team members. Humans are very complex! Commingling emotion, personality, temperament, intellect, and the motivations of the heart can make understanding what someone really wants hard to decipher. Having finely honed emotional intelligence (EQ) skills allows a leader to read the source of frustration in others and give them what they actually need in order to once again be happily engaged and productive. The following examples show how leaders can help ease tension by paying close attention to how their employees are acting.
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